Terms & Conditions
Consent to Receive Text Messages
By signing up through our website, you are consenting to receive text messages that may be sent via an automatic telephone dialing system to the mobile number provided from Crazy Comfort, its affiliates or its successors.
Your consent to receive text messages (including promotional and transactional alert text messages, which come from a ten digit phone number) from Crazy Comfort, is subject to these Text Terms, including the Dispute Resolution provisions found below, and also is subject to the Privacy Policy (collectively referred to herein as the "Agreement").
You agree that when you consent to receive text messages from any of our text message programs, you will receive confirmatory opt-in text messages from the respective program. You agree to receive opt-out texts from any of our programs if you subsequently reply STOP to any text messages you receive. For help related to any text message program, reply HELP to any text message received. You agree that when you initiate a text message to any of our text message programs, you may receive related text messages in reply.
Age Requirement
By opting in to receive text messages from Crazy Comfort, you confirm that you are at least 18 years of age. If you are under 18, you are not permitted to opt in to our SMS messaging program.
Types of Messages
When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include:
- Responses to a quote, estimate, or service inquiry
- Real-time texts to ask and answer questions about our services and pricing
- Appointment scheduling and confirmations
- Feedback requests and project updates
- Marketing messages and follow-up
How to Opt-Out
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Need Help?
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to ez@crazycomfort.com.
Carrier Information
Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. The number of messages you can expect to receive per month will vary based on your interaction with us.
Please consult your service agreement with your wireless carrier to determine your phone's pricing plan. This program may not be available on all wireless carriers. The carriers supported by this program are AT&T, Boost Mobile, Sprint, T-Mobile, U.S. Cellular, and Verizon, but Crazy Comfort may add or remove any wireless carrier from this program without notice.
Your Warranty
You warrant that you have provided your accurate mobile telephone number to Crazy Comfort and that you have authority to consent to receive text messages at that number. Before changing, deactivating, or relinquishing your mobile phone number, you agree that you will opt-out of Crazy Comfort text message programs. Failure to do so constitutes a material breach of these Text Terms.
Changes to Terms
You agree that Crazy Comfort may change these Text Terms from time to time, through updating the online version of these Text Terms. Should there be a material change to these Text Terms, Crazy Comfort will provide notice of such change via text messaging.
Contact Us
For customer service related to Crazy Comfort text message programs, please call toll free to (832) 633-8701 or email ez@crazycomfort.com.
Last updated: January 2026